Delivery Information management and tracking

Delivery information management and tracking are only available for webstores using Satisfaction Guarantee service. Also, delivery tracking is only available when order is comprised of physical products and not for example downloadable products or services in general.

 

After the buyer's payment has been confirmed, webstore can add order delivery information either by using KauppiasExtranet service or Delivery Information Management API. The buyer can then tarck the delivery in the Web Buyer's Services. The order's inspection period starts as soon as the buyer has received the order according to Svea Payments delivery tracking services.

The view in Web Buyer's Services when the buyer's payment has been confirmed, but the webstore has not yet added delivery information.

The view in Web Buyer's Services when the webstore has added delivery information.

The view in Web Buyer's Services when the buyer has received the order (according to Svea Payments delivery tracking services).